Privacy Policy
Last updated: 21 October 2026
Viswap is operated by DevCave Technologies L.L.C-FZ. This policy covers what Viswap itself does with the pictures you give it and the pictures it makes. Your account, your sign-in, your credits and your payments are handled by Noer rather than by Viswap, and are covered by the Noer Privacy Policy.
What we collect
- Photos you upload as the source for a transformation.
- The pictures the service generates for you.
- The choices you make for a job: which transformation, and the options you set.
- Job records: timestamps, job identifiers, status, and the credits a job cost.
- The title and description you write if you create a public share link.
Your Noer Account
Viswap does not run its own sign-in. You use a Noer Account, and Noer handles your email address and name, the password or the Google or Apple sign-in you chose, your Viswap Credits balance, and your purchases. Viswap sees who you are only as the account a job belongs to.
Those are described in the Noer Privacy Policy, which is the authoritative document for them — including what Google and Apple send when you sign in with them, and how long it is kept. This page does not repeat it, so that there is one answer rather than two.
How we use it
- To run the transformation you asked for and keep the result in your history.
- To reserve, charge and return credits, and to prevent abuse of the service.
- To authenticate you and keep your account secure.
- To answer your support requests.
- To understand reliability and improve the service.
What we do not do
- We do not sell your personal data.
- We do not use your uploaded photos or your results to train our own models.
- We do not show your photos or your results to other users, except through a share link you create yourself.
Who we share it with
We use service providers to operate Viswap, and they process data only on our instructions:
- A third-party payment provider, which would process credit purchases if they are offered (buying credits is not available yet). The applicable provider is identified at checkout.
- Cloud hosting and storage providers, for the service and your files.
- Email delivery, for account and support messages.
Some Viswap transformations run on models we host ourselves, and others on models operated by an external provider. Where a transformation uses an external provider, the photo you uploaded is transmitted to that provider to produce the result. OpenAI is the external provider we currently use for image transformation. Which route a given transformation takes is a property of that transformation, and the mix changes as we add and replace models.
The photo you upload, and the pictures generated from it, are checked by Amazon Rekognition, an automated image moderation service operated by Amazon Web Services, before the transformation runs and before a result is delivered. An image identified as content our rules do not allow is refused or withheld. We keep the outcome of each check — the decision, and the category names and confidence scores the service returned — with the job, not a separate copy of the image.
Storage and retention
Uploaded photos and generated pictures are stored on cloud infrastructure operated for DevCave Technologies L.L.C-FZ. We keep them so they stay available in your history for as long as your Noer Account exists. Deleting an individual picture from your history is not available in the app yet; deleting your Noer Account makes them inaccessible through our services, and the stored files remain in restricted storage pending permanent deletion, as described below.
Cookies on this site
This website sets no cookies and stores nothing in your browser. It loads no analytics, no advertising tags and no third-party trackers, which is why it shows no cookie banner.
The Viswap app and Noer Accounts do set cookies, and they are strictly necessary ones that keep you signed in. They are listed in the Noer Cookie Policy.
Your rights
You can delete your Noer Account yourself at any time — see below. For access to, or correction of, your personal data, or if you cannot reach your account, email legal@noer.tech from your account address and we will respond.
Deleting your Noer Account
Viswap has no account of its own. You sign in with a Noer Account, and you can delete it yourself at any time from your Noer Account settings. We email a confirmation code first, so deleting it requires access to the mailbox on the account.
When you request deletion, access to your account is disabled immediately, for Viswap and every other Noer product at the same time, and a confirmed request cannot be cancelled. Any ongoing processing may finish before your account is permanently closed. Your Viswap photos and generated results become inaccessible through our services and remain in restricted storage pending permanent deletion.
What Noer keeps afterwards — including the purchase and credit records it has to retain for accounting — is set out in the Noer Privacy Policy, which governs the account itself. A short summary, and what to do if you can no longer sign in, is on the public Noer account deletion page.
Children
Viswap is not directed at children under 13, or under the minimum age of digital consent in your jurisdiction if that is higher.
Changes
We may update this policy. When we do, we will change the date at the top of this page.
Contact
DevCave Technologies L.L.C-FZ
Dubai, United Arab Emirates
Privacy and legal: legal@noer.tech
Support: support@noer.tech